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Terms of Use

Last updated: April 2026

🌿 Plain English summary: Use InnerNote respectfully and lawfully. Your content belongs to you. We provide the service as-is and may update these terms with notice.

1. Acceptance of Terms

By downloading, installing, or using the InnerNote application ("App") or any related services (collectively, the "Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and InnerNote ("we," "us," or "our"). We reserve the right to update these Terms at any time. We will notify you of material changes via email or in-app notice. Continued use after changes take effect constitutes acceptance.

2. Eligibility

You must be at least 13 years of age to use InnerNote. By using the Service, you represent that you meet this requirement. If you are between 13 and 18, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf.

3. Your Account

To access most features of InnerNote, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your login credentials.
  • All activity that occurs under your account.
  • Providing accurate and current information at registration.
  • Notifying us promptly at support@innernote.app if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms or that we determine, in our sole discretion, pose a risk to the Service or other users.

4. Your Content

You retain full ownership of all journal entries, notes, and other content you create within InnerNote ("Your Content"). By using the Service, you grant InnerNote a limited, non-exclusive, royalty-free license to store, process, and display Your Content solely as necessary to provide and improve the Service for you.

We will not share, sell, or license Your Content to any third party for any purpose other than operating the Service. We do not claim any intellectual property rights over Your Content.

You are solely responsible for Your Content. You agree not to submit content that is unlawful, harmful, harassing, defamatory, or that infringes the rights of others.

5. Acceptable Use

You agree not to use InnerNote to:

  • Violate any applicable law or regulation.
  • Attempt to gain unauthorized access to our systems or another user's account.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Transmit viruses, malware, or any other malicious code.
  • Use automated means to scrape, crawl, or extract data from the Service.
  • Use the Service for any commercial purpose without our prior written consent.

6. Subscriptions and Payments

InnerNote offers a free tier and a paid Premium subscription. By subscribing to Premium, you agree to the following:

  • Subscription fees are billed in advance on a monthly or annual cycle as selected at checkout.
  • Payments are processed by Stripe. You authorize us to charge your payment method on a recurring basis.
  • You may cancel your subscription at any time through the App or by contacting support. Cancellation takes effect at the end of the current billing period — we do not offer partial-period refunds unless required by law.
  • We reserve the right to change pricing with at least 30 days' notice. Continued use after a price change takes effect constitutes acceptance of the new price.

All fees are in USD and are non-refundable except where required by applicable law.

7. AI-Generated Content

InnerNote uses AI to generate journaling prompts. These prompts are for reflective and creative purposes only. They do not constitute professional advice of any kind — medical, psychological, therapeutic, legal, or financial. If you are experiencing a mental health crisis or emergency, please contact a qualified professional or emergency services immediately.

AI-generated content may occasionally be inaccurate, incomplete, or not appropriate for your situation. You are solely responsible for how you interpret and act on any AI-generated prompt.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. We do not guarantee that any content, including AI-generated prompts, will be accurate or suitable for your needs.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, INNERNOTE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $50, WHICHEVER IS GREATER.

10. Indemnification

You agree to indemnify and hold harmless InnerNote and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Service, Your Content, or your violation of these Terms.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will immediately cease. You may request a copy of your journal entries prior to account deletion by contacting support.

You may terminate your account at any time by deleting it within the App settings or contacting us at support@innernote.app.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Georgia, and you consent to personal jurisdiction in those courts.

13. Miscellaneous

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. These Terms constitute the entire agreement between you and InnerNote regarding the Service and supersede all prior agreements.

14. Contact

For questions about these Terms, please contact us at support@innernote.app.

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